Messages
Help with messages
We are sorry to hear that you are experiencing issues with the messaging feature or have questions about how it works. Below you will find the most common situations and their solutions. How does an online message (e-consultation) work? You can ...
Sending a message
Here you can read how to send a message to your healthcare provider. Important before you start: Can't see the button to send a message? This means your GP practice has (temporarily) disabled this feature. You will not be able to start a new message ...
Viewing messages
Would you like to read a message from your healthcare provider? Or do you want to look back at old messages (your history)? Follow these steps: How to open your messages You can go to your messages in two ways: Click on Messages in the menu on the ...
Messages – General info
In HealthApp, you can securely send messages to your healthcare provider and receive messages from them. Important: Can I always send a message? Your medical practice decides if patients can send messages through the app. In addition, there may be ...