General HealthApp information

General HealthApp information

Is HealthApp available in the App Store/Google Play Store?

Our application is called HealthApp. We understand that this can be confusing. Because of this you might think that you can download an app from the App Store or the Google Play Store. But that is not necessary. HealthApp is actually a webapp.

What is a webapp?

A web app is essentially a website that works like an app. The big advantage is that you don't have to install anything. You also never have to update a web app.

You simply open HealthApp via your internet browser (such as Google Chrome, Microsoft Edge or Safari) on your computer, tablet, or phone.

The differences

• A regular app: You download this to your phone. This takes up space on your device. 
• HealthApp (web app): You open this via the internet. This does not take up space on your advice. It works on your computer, tablet, and phone.

Dashboard tour

When you are logged in, you will arrive at HealthApp dashboard. On this dashboard, you can quickly view your information and complete actions.



Click on a topic below to jump straight to it:
  1. The menu
  2. Information in the middle (Should I see a doctor? / Appointments / Messages)
  3. Information on the right side (Practice, Pharmacy, and My details)
  4. Settings (Changing the theme and language)

1. The menu

On the left side of the dashboard, you will see HealthApp menu. You can click on the buttons to choose a section. These are the options:
  1. Overview: This is the dashboard you are looking at right now.
  2. Appointments: Here you can book appointments with your healthcare provider.
  3. Messages: Here you can send messages to your healthcare provider.
  4. Contacts: Here you can see all the contacts made by your healthcare provider.
  5. Medical conditions: Here you can find the medical situations (episodes) written down by your healthcare provider.

Collapsing the menu

You can also make the menu smaller. This is useful if your screen is small and you would like more space for the rest of the page.

Click on the three lines in the top left corner.



The menu is now collapsed. You can now only see the icons.


2. Information in the middle of the screen

Should I see a doctor?

Do you want to book an appointment or send a message to your GP? You can check if it is necessary first in the "Should I see a doctor?" block.
  1. Click on the Take the test button.
  2. A new page will open in your internet browser. Here you can fill out a questionnaire for quick medical advice.
The website Should I see a doctor? helps you check whether a visit to the GP is actually necessary.


Appointments

On the dashboard, you can see straight away if you have an appointment planned. Would you like to book a new appointment? You can also click on this block.

In another chapter, we will explain exactly how booking an appointment works. Click here.


Messages

In the middle of the dashboard, you can also see right away if you have a new message from your healthcare provider.
  1. Is there a number in the block? This means you have one or more new messages.
  2. Would you like to read your messages or send a new one? Click on this block to go directly to your messages.
In another chapter, we will explain exactly how reading and sending messages works. Click here.


3. Information on the right side of the screen

Practice details

On the right side of the dashboard, you will find the details of your GP practice. Here you can see the name and address of the practice.


My Pharmacy

Here you can see which pharmacy is your preferred pharmacy. You will find the name and address of the pharmacy here.


My Contact Details

Here you can see your own details:
  1. Your name
  2. Your phone number
  3. Your email address
  4. Your address
Alert
Please note: If there is no email address filled in, you will not be able to send messages to your healthcare provider or receive messages in HealthApp.
Is something incorrect? Please contact your GP practice to have your details updated.


4. Settings in HealthApp

In the top right corner of the screen, you will see your initials (the first letter of your first name and the first letter of your last name).



If you click on this, you will see your full name and date of birth. A menu will also appear with three options:
  1. Settings: This allows you to change the settings of HealthApp.
  2. Support: This takes you to the page with these help articles.
  3. Log out: This allows you to safely log out of HealthApp.

Changing the theme (app colors)

Would you like to change the colors of HealthApp? Choose Settings in the top-right menu. A new window will open.
  1. Click on Theme.

  1. Choose the look you prefer. You can choose from three options:
    1. A light theme (a light background).
    2. A dark theme (a dark background, which is easier on the eyes).
    3. System: The app follows the settings of your computer or phone.
  2. Click on the Apply button to save your choice.
Photo: HealthApp_Instellingen_Thema_Keuze.webp

Changing the language

Would you like to use HealthApp in a different language?
  1. Click on Language in the settings menu.

  1. Choose whether you want to use HealthApp in Dutch or English.
  2. Click on the Apply button to save your choice.

How to close the settings screen?

Would you like to close the settings menu? Simply click on one of the buttons in the menu on the left side of the screen. You will leave the settings immediately.
  1. If you click on Overview, you will go back to the dashboard.
  2. If you click on Appointments, Messages, or Contacts, you will go directly to that page.