We're sorry that you’re having problems logging in to HealthApp.
Below are some common situations with solutions.
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My GP practice is not in the list
Check whether you have typed the name of the practice correctly.
Clear the field and type the name of your practice again.
Do you still not see your practice?
Then call your GP. Ask if you are searching for the correct practice.
The list of GP practices is empty
Have you typed something in the field?
Check whether you have typed the name correctly.
The list only shows results once you type more than 3 letters.
Clear the field and try again.
Do you still not see your practice?
Then call your GP. Ask if you are searching for the correct practice.
I get a message that I am not registered with the practice
Maybe you have switched to another GP.
In that case, the system no longer recognizes you at this practice.
Call your GP. Ask if you are searching for the correct practice.
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I have a different problem logging in
We’re sorry that you are unable to log in and that you did not find a solution in this article. You may find a solution in another article. Click
this link for that.
Otherwise, we would like to ask you to submit your comment via our feedback form. You can fill in the form
here.
Is HealthApp not working? Then always contact your GP directly.