Trouble logging in - DigID

We're sorry that you’re having problems logging in to HealthApp.
Below are some common situations with solutions.

-----

I don’t have DigiD

DigiD is a digital login.

With DigiD, we can link your account to your medical file at your GP’s practice.

Without DigiD, we cannot link you.

In that case, you cannot use HealthApp.

You can find more information about DigiD at: https://www.digid.nl/

I’m not able to log in with DigiD

DigiD has different ways to log in.

You can find these methods here: https://www.digid.nl/en/login-methods

Is it still not working?

Then it may be that DigiD is experiencing an outage.

I can’t log in because DigiD has an outage

Sometimes DigiD has an outage.

Then you cannot log in to HealthApp.

We cannot solve this.

For more information, check the DigiD outage page (in Dutch): https://www.logius.nl/storing-en-onderhoud

-----

I have a different problem logging in

We’re sorry that you are unable to log in and that you did not find a solution in this article. You may find a solution in another article. Click this link for that.
Otherwise, we would like to ask you to submit your comment via our feedback form. You can fill in the form here.

Is HealthApp not working? Then always contact your GP directly.