Do you have questions about how the medication module works or are you experiencing issues? Below you will find the most common situations and solutions.
No, at this moment it is not yet possible to request repeat prescriptions or order medication directly through HealthApp.
Currently, this portal only allows you to view your active and inactive medication overview. Would you like to order medication? Please contact your GP practice or pharmacy as you normally do (for example, via the practice's prescription line).
Do you see a medication in the overview that you no longer use, or is a medication you are taking missing?
Dosage and instructions: Always check the label on the box provided by your pharmacy first. The pharmacy's instructions are always leading.
Making changes: It is not possible to change this information yourself in the app. Is something incorrect? Please contact your GP practice. They can update your medical record and medication overview.
Did this article not answer your question? Please check the help article Viewing medication for an explanation of how the screen works. Still haven't found a solution? You can submit your feedback to us using the feedback form.